The United Agent Who Pushed a 71 Year Old Passenger to the Ground? Yeah, He’s Suing

  • Traveler
  • August 4, 2017
  • Comments Off on The United Agent Who Pushed a 71 Year Old Passenger to the Ground? Yeah, He’s Suing

Six weeks ago we learned about a 71 year old man who reported being shoved to the ground by a United customer service employee in Houston. There was video showing the incident.

This all happened in 2015, and despite being able to see what transpired some people were skeptical simply because time had passed before the man sued. It turns out that’s because United threatened to steal all his miles and cancel his MileagePlus account if he didn’t give up the matter.

And there’s now a new twist to the story: that United employee who appears to shove the passenger to the ground? He was fired by United. But now that employee is suing for $1 million saying that the 71 year old grandfather actually assaulted him and that “United failed to provide proper training and a safe work environment.”

Yes, United failed to tell him it was wrong to shove 71 year old customers to the ground. He can’t just be expected to know that. At his previous employer that sort of thing was probably done all the time.

It all happened after the passenger was turned away at security because of the condition of his boarding pass. He went to United looking for a replacement.

The employee who was dismissed by United claims the senior citizen “began shouting profanities and using racial slurs during their conversation” — something the passenger denies, but let’s assume he was an ornery sort it wouldn’t justify a physical response.

And he says he didn’t push the passenger, instead he “outstretched his arms and backed away after [the man] got in [his] face and stepped on his toe.” Put another way, who you gonna believe, me or your lying eyes?

He’d be better of going with the Shaggy Defense.